Operations Associate Job Description

Applications are now open!

About the Role

The Cape Institute for Safe AI is seeking an Operations Associate to support our team to scale and deliver excellence across our capacity building programs. CISAI is a growing, mission-driven organization working on AI safety and responsible innovation in South Africa. You’ll work in a fast-moving, intellectually engaged environment supporting a small team focused on high-impact work.

Key Responsibilities

• Support with event management, including organising venues, catering, and event admission.
• Liaise with key stakeholders around program milestones.
• Creating automations to improve the operational efficiency of the organisation.
• Draft, edit, and organize documents and spreadsheets using Google Docs and Google Sheets.
• Maintain task tracking and workflows using organizational tools.
• Act as a reliable point of communication, following up on actions and ensuring tasks are completed.
• Run errands and handle ad hoc tasks across Cape Town, including purchasing office equipment, completing forms, and managing time-sensitive matters.
• Adapt to changing priorities and manage tasks independently.

Requirements

• Based in Cape Town – this is a hybrid in-person.
• Strong proficiency in Google Office Suite (Gmail, Calendar, Sheets, Docs, Slides).
• Highly organized, proactive, and able to manage multiple tasks independently.
• Excellent written and verbal communication skills.
• High level of discretion, reliability, and professionalism.
• Comfortable working in a small, values-driven organization with flexible structures.